Login.gov is the new sign-in service for LTCFEDS.gov

Login.gov is a sign-in service that offers secure and private online access to government programs, such as federal benefits, services, and applications. With a Login.gov account, you can sign in to participating government websites with the same email address and password and manage the authentication methods you use to access those websites.

You may already have a Login.gov account associated with other government programs, such as the Social Security Administration's My Social Security, the U.S. Postal Service's Postal Service Health Benefits (PSHB) Program, OPM's Retirement Services Online, the Federal Flexible Spending Account Program (FSAFEDS), and more.

Login.gov uses the highest security standards, established by top security organizations such as the National Institute of Standards and Technology (NIST), to keep your information safe, including multi-factor authentication. Multi-factor authentication is an added layer of security to protect your private and sensitive information from hackers and password compromises.

Moving to Login.gov allows OPM to offer the same level of authentication previously available to FLTCIP enrollees while also providing additional authentication options, including more secure options.

Anyone can create a Login.gov account. You don't need to be a federal employee. Whether you use your Login.gov account will depend on what government websites and applications you interact with and whether they partner with Login.gov for their sign-in service. To sign in to your My LTCFEDS account, you must create a Login.gov account.

Login.gov recommends using a personal email that you control, rather than a work email. If you leave your job, you'll no longer have access to your work email. Without access to that email, it will be much harder for Login.gov to verify who you are if you ever need to reset your password. You also can't use an email you share with someone else.

Once your account is created, you can add additional emails, such as a work email or an alternate personal email, to access your account.

Visit the Login.gov Help Center and search for "email" to find instructions on how to add or update emails associated with your account.

Your password must have 12 or more characters and should avoid combinations such as:

• common phrases or repeated characters, like ABC or 111
• parts of your email address or personal dates, like your birthday
• the same password, or parts of it, that you use for other accounts, such as your bank account or email

To help prevent identity theft, Login.gov recommends strengthening your password by using:

• unique phrases that only you recognize
• multiple words with spaces to get to 12 characters
• numbers and special characters

In addition to your password, Login.gov requires that you set up at least one of the following authentication methods:

• face or touch unlock
• authentication application
• security key
• text/SMS or phone call
• backup codes
• government employee ID (PIV/CAC)

Login.gov recommends setting up at least two different authentication methods in case you lose one of your methods.

Visit the Login.gov Help Center and search for "authentication methods" to learn more.

No. Each person must set up their own Login.gov account, using their own personal email address (not an email that you share with someone else).

If you can't use any of the authentication methods you set up for your Login.gov account, you may need to delete your account and create a new one. You will not lose any information you have stored with government agencies if you delete your account.

Visit the Login.gov Help Center and search for "trouble signing in" or "delete my account" to troubleshoot issues signing in to your account.